Pre-Surgery

History and Physical: Inpatient and outpatient surgical patients must each visit one our physician assistants for a history and physical (H&P), to be taken within 30 days before surgery.

Your H&P will review past medical and surgical history, prescribe any necessary post-operation medications, and address any questions. Please bring a list of your current medications, surgical history and medical history to your H&P appointment.

Clearances: Your primary care physician or cardiologist must facilitate any necessary clearances (required of all Total Joint patients)

Instructions: You’ll review your pre-operative instructions

Pre-Admission Testing: We’ll schedule any necessary pre-admission testing (required for most inpatient surgeries). For the testing, you should arrive 15 minutes prior to the appointment with your insurance card and driver’s license. Allentown patients check in at the registration desk near the hospital entrance and Bethlehem patients at the registration desk on the first floor. 

Time of Surgery: A member of our hospital team will contact you on the afternoon or early evening before the procedure to confirm a definitive arrival time.

Please click for more on Pre-Operative Patient Instructions

Admissions

Our hospital registration staff handles all inpatient admissions and outpatient registrations.  Please prepare to:

  • Bring a valid photo ID and a copy of your insurance card
  • Pay any estimated co-pays, co-insurance and deductibles during your stay
  • Provide basic demographic information and any applicable insurance information
  • Sign consent forms for billing and provisions of care
  • Receive an ID bracelet designed for your safety, to be worn throughout your stay 
  • Arrange for someone to drive you home after your discharge

Coordinated Health admits and treats all individuals without regard to race, color, sex, handicap, national origin or religion. Admission requirements and assignments of hospital facilities are the same for all individuals. 

Post-Surgery

After your surgery, a Coordinated Health professional will schedule any necessary post-operative Physical Therapy sessions and/or any follow-ups with your surgeon.

Patient Rights + Responsibilities

Coordinated Health strives to protect the rights of all patients in all aspects of our services, for independence of expression, decision, and action, and for respect of personal dignity and relationships.

Please click for more on Patient Rights + Responsibilities

Advanced Directives

Advanced Directives are documents that express your wishes about:

  • Life-prolonging procedures
  • The individual you choose to make healthcare decisions for you if you are unable to make the decisions for yourself

If you have an Advanced Directive, please provide a copy to us for your hospital records. If you do not, our surgery scheduling and nursing staff are available to provide information about Advance Directives and assist you with advanced care planning, living wills, durable power of attorney for healthcare and do-not-resuscitate requests. 

An Advanced Directive is recommended for all Total Joint Replacement surgeries.

Please click for more on Advanced Directives 

Medical Records and Protected Health Information

For a copy of your Coordinated Health medical records or to have a copy sent to another physician, please complete and submit the Authorization to Disclose Health Information form.  Your request may take up to two weeks to process.

Click here for instructions to complete the form. After reading the instructions, please select from the links below to choose a digital or paper copy of your records.

Inpatient Hospital Accommodations

To ensure your comfort during your hospital stay, Coordinated Health provides:

  • Free parking on the hospital campus for you and your visitors
  • A private room spacious enough to accommodate multiple visitors
  • A safe and comfortable bed, with side rails for your protection (patients should not try to lower the rails or exit the bed after surgery without a nurse’s assistance)
  • A plush couch that doubles as a bed, for a guest to stay overnight
  • A flat-screen TV
  • Appetizing, made-to-order meals for breakfast, lunch and dinner
  • A phone to make free local calls (please dial 9 first) and long distance calls to be charged to a calling card or via collect calls
  • A bathroom equipped with an emergency cord
  • A call bell for assistance

You may bring various items that will make you more at home during your hospital stay, including small, battery-powered appliances such as razors and radios. 

Alcoholic beverages, smoking and non-service animals are prohibited. 

Your physician will prescribe any necessary medication from the hospital pharmacy.

Patient Comments

We are committed to providing the best quality patient care and your comments regarding our services greatly help Coordinated Health realize that goal.

If you have concerns about your Coordinated Health experience, you can share them with us at 610 861 8080 or:

Coordinated Health (Attention: Laurie Gombert)
1503 North Cedar Crest Boulevard
Allentown, PA 18104

The Pennsylvania Department of Health is also available to address any questions or concerns about your hospital care. You can reach the department at 800 254 5164 or:

Acute and Ambulatory Care Services
Pennsylvania Department of Health
Room 532 Health and Welfare Building
625 Forster Street
Harrisburg, PA 17120

You can also contact The Joint Commission, our hospital accreditation organization, at 800 994 6610 or complaint@jointcommission.org or:


The Joint Commission, Office of Quality Monitoring
One Renaissance Blvd.
Oakbrook Terrace, IL 60181