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As an innovator in digital care, Lehigh Valley Health Network (LVHN) is offering patients expanded options in virtual orthopedic care from Lehigh Valley Physician Group (LVPG) and Coordinated Health orthopedic specialists. “Since late March, LVPG and Coordinated Health combined have completed more than 7,500 virtual visits for patients who have musculoskeletal conditions,” says orthopedic surgeon Eric Lebby, MD, Chief, Division of Orthopedic Surgery at LVHN. “We want the community to know they always have 24/7 access to an orthopedic specialist as well as numerous virtual access points to receive the care they need and deserve.”
The LVHN team of over 60 orthopedic surgeons, led by Eric Lebby, MD, and Wayne Luchetti, MD, Chair of Orthopedics for Coordinated Health, has been focused on providing high quality orthopedic patient care and continued access during the coronavirus (COVID-19) pandemic.
LVPG Orthopedics and Sports Medicine offers virtual visits through MyLVHN, the network’s patient portal. Patients can have an E-Visit with their LVPG provider by selecting that option on MyLVHN and completing the E-Visit form. To request an LVHN Video Visit, patients can call the practice office directly or call LVPG Orthopedics and Sports Medicine’s 24/7 call line at 610-402-8900. An answering service is available after hours and an LVPG orthopedic specialist will return a call to the patient.
Coordinated Health recently introduced their virtual orthopedic injury center which provides the community with the same high level of care they have come to expect, but instead of a face-to-face visit, the care happens through a secure digital platform. Patients can receive care for orthopedic injuries like sprains, strains, suspected fractures and breaks and back pain. By using virtual visit technology, Coordinated Health is helping reduce a patient’s potential exposure to COVID-19 by eliminating any unnecessary trips outside the home.
“Patients who have an injury or significant pain need to be evaluated and this technology allows us to do that without the patient having to come into one of our centers, unless absolutely necessary,” Luchetti says. “People may be avoiding necessary care due to concerns about contracting coronavirus, and that can lead to long-term problems. Now we can evaluate the extent of their injury without any risk of exposure.”
In order to access the Coordinated Health virtual injury center, patients can simply call the injury hotline 24/7 at 610-861-8111. The call will be transferred to a Coordinated Health orthopedic specialist who will initiate a telemedicine visit right then. Telemedicine visits can be done securely via phone or video. If it’s determined that patients need further care, they will be referred to the nearest Coordinated Health injury center or, if absolutely necessary, the emergency room.
Virtual orthopedic visits are covered by most insurances. Patients with questions regarding coverage of virtual visits should contact their insurance provider.